Contact Centre

Need extra Contact Centre support but don’t have the space to seat additional Contact Centre Advisers? Don’t worry, Direct Connections are here to help!

No matter how good your product is, if your customers are not receiving the best possible customer service experience, it just isn’t going to sell. Giving your customers an amazing customer service experience each time is what is going to make your product a success, as it lets them know you appreciate them choosing you and your business and you are dedicated to their satisfaction.

Here at Direct Connections we believe listening to your customers is a certain way to make your business the best it can be, which is why we will always ensure all customer feedback is passed over to you at the earliest opportunity.

We offer both inbound and outbound Contact Centre Services to our clients through bespoke tailored packages created personally to meet their requirements.

We are able to act as your businesses full Contact Centre, or simply support your existing staff through Company growth and change. We understand the importance of providing exceptional customer service with each call and will strive to deliver a professional and reliable service to your customers at all times.

Our skilled staff are highly-trained and quick to learn new products, which enables them to support our clients confidently and effectively.

So, if you are looking for enthusiastic, motivated and reliable people to support your business, then look no further! Get in touch with us today for a competitive and fair quote.